From inquiry to delivery
A streamlined process for licensed medical providers and distributors to source COFEPRIS-certified cellular products.
1. Submit Your Inquiry
Complete our brief intake form with your business type, target volume, and package interest. No commitment, just a starting conversation with our medical sales team.
2. Business Consultation
We review your inquiry and schedule a private consultation to understand your clinical focus, regulatory environment, and distribution needs.
3. Due Diligence & Verification
We verify your medical licensing, business credentials, and import requirements. This ensures compliance for both parties before we move forward.
4. Custom Quote & Agreement
You receive a tailored quote based on your tier (Package A, B, C–H or Tier GF), volume, and shipping destination. Pricing includes COFEPRIS documentation per lot.
5. Production, Cold-Chain & Delivery
Cells are produced at our partner laboratory in León, validated at >95% viability, and shipped via temperature-monitored logistics to your facility in Mexico or in a Latin American market cleared by our counsel.
Every order includes
Certificate of Analysis (COA)
Full sterility (USP <71>), endotoxin (USP <85>), and mycoplasma testing per lot.
Viability Report
Post-thaw viability testing with documented results (>95% per batch).
Chain-of-Custody Records
Complete traceability from donor screening through final release.
Import & Compliance Docs
Customs documentation, sanitary certificates, and regulatory paperwork for your destination.
Cold-Chain Validation
Temperature-logged shipping with data-logger reports for every shipment.
Dedicated Account Support
Direct line to your medical sales representative for reorders, questions, and batch tracking.
Frequently asked
Can I order as an individual patient?
No. Our cell products are distributed exclusively to licensed medical professionals, accredited institutions, and authorized distributors. We do not sell to consumers. Patients interested in receiving treatment should visit our patient site for the luxury regenerative medicine experience.
What documentation do I receive with each order?
Every shipment includes a Certificate of Analysis (COA) with sterility, endotoxin, and mycoplasma test results; a viability report showing post-thaw cell counts; chain-of-custody records; and import compliance documentation for your destination country.
How is cell viability verified?
Each batch undergoes post-thaw viability testing before release. Our standard is >95% viability per lot, documented in the Certificate of Analysis. You receive the full lab report with every shipment.
Can you ship internationally?
We ship to licensed providers in Mexico and in Latin American markets our counsel has cleared, via validated cold-chain logistics with temperature monitoring. Regulations vary by country, and we work with your team to provide the documentation your jurisdiction requires. We supply only those markets.
What if I need a custom formulation or cell count?
Packages C–H cover custom cell counts and concentrations. Contact our medical sales team with your specifications. We can arrange dedicated production runs through our partner laboratory.